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Privacy & Cookies

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our e-commerce website.

1. Information We Collect

1.1. Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.

1.2. Communication: If you contact us via email or other communication channels, we may retain those communications to process your inquiries, respond to your requests, and improve our services.

1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. These technologies may collect information such as your IP address, browser type, device type, and pages visited.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.2. Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of receiving these communications at any time by following the unsubscribe instructions included in the emails.

2.3. Improving Our Services: We may use your information to analyse website usage, troubleshoot technical issues, and improve the functionality and performance of our website.

3. Data Sharing and Disclosure

3.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and other business functions. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

3.2. Legal Compliance: We may disclose your information as required by law, such as in response to a court order or other legal process.

4. Cookie Usage

4.1. Types of Cookies: We use both session and persistent cookies on our website. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period.

4.2. Cookie Preferences: You can control and manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. GDPR Compliance

5.1. Data Rights: If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data.

5.2. Data Controller: Dennie Rose is the data controller responsible for your personal information collected through our website.

5.3. Data Transfer: By using our website, you consent to the transfer of your personal data to countries outside of the EEA, including but not limited to the United States, where data protection laws may differ.

6. Security Measures

6.1. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Changes to Privacy Policy

7.1. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7.2. It is your responsibility to review this Privacy Policy periodically for any updates or changes.

If you have any questions or concerns about our Privacy Policy, please contact us at info@dennierose.com

Last updated: 18/04/202